Not sure if your business can benefit from an on-hold messaging program?
Take a look at what the studies cited below have to say about on-hold marketing.
93% of callers placed on "silent hold" estimated their on-hold time to be longer than it actually was (teleconnect magazine)
AT&T reports 7 out of 10 business calls are placed on hold.
* The average North American executive spends an average of 15 minutes a day on hold. That's 9 days a year. (CNN)
* 94% of marketing budgets are spent to induce the customer to call, and only 6% to handle the call once it is received. ( Inbound Outbound Call Centre)
Almost 60% of callers will hang up after being placed on hold. Having a message on-hold system reduces call abandonment by almost 90% and increases their hold time by over 500% (Better Business Marketing)
Let us help you make the most of your hold time; contact us today.