Frequently Asked Questions


Q. What are on hold messages?
A. An on-hold message is an audio recording that mixes licensed music with professional recorded messages that play continuously while your callers are on hold.
Q. Why do I need an on hold message?
A. If your company puts 25 calls on-hold per day for just 30 seconds, the on-hold message would reach 750 customers and potential customers per month, per location. That's 9000 opportunities per year to get your message to your callers!
Q: What kind of equipment do I need?
A: We recommend a digital player which is specially designed for phone systems, but if you already have a music/message on hold player, that’s okay, too. We´ll be happy to produce your messages in whatever format you need. You can also use a CD or auto reverse tape player.